Customer Words
In this services case study, you will learn how BUYMARG eCommerce consulting services help new eCommerce companies to know about technical and legal obligations, prerequisites, and required documents to launch their business in the eCommerce marketplaces like amazon.
Insight
TRUSTWARE is a Hyderabad-based home & kitchen products manufacturing company. BUYMARG was approached by TRUSTWARE, a company that sells home appliances, to help them improve their online sales. TRUSTWARE had been struggling to increase their online revenue and wanted to tap into the growing eCommerce market. After conducting a thorough analysis of TRUSTWARE’s online presence, BUYMARG identified several areas for improvement.
Idea
To address these issues, BUYMARG proposed a comprehensive eCommerce consulting package that included the following services:
- Website optimization: BUYMARG worked with TRUSTWARE to redesign their website with a focus on conversion optimization. This included improving the user experience, adding clear call-to-actions, and creating a streamlined checkout process.
- Digital marketing: BUYMARG helped TRUSTWARE implement a targeted digital marketing strategy that included paid advertising, email marketing, and social media marketing. This helped TRUSTWARE reach a wider audience and drive more traffic to their website.
- Social media management: BUYMARG assisted TRUSTWARE in building a strong social media presence by creating engaging content and interacting with customers on a regular basis.
- Customer service: BUYMARG provided TRUSTWARE with training and support to help them improve their customer service processes, including handling customer inquiries and complaints.
Impact
After implementing the recommendations provided by BUYMARG, TRUSTWARE saw a significant increase in their online sales. Their website traffic doubled and they saw a 25% increase in conversion rate. TRUSTWARE was also able to build a strong social media following, which helped drive additional traffic to their website and increased brand awareness.
Overall, BUYMARG’s eCommerce consulting services were instrumental in helping TRUSTWARE achieve their goals of increasing online revenue and reaching a wider audience. TRUSTWARE was very satisfied with the results and has continued to work with BUYMARG to further grow their online presence.